You can activate Sony LIV on your Smart TV, Media Player, or Browser using a simple Activation Code. This process links your Subscription to your device quickly.
Get the Activation Code
- Open the Sony LIV App on your Smart TV or device.
- Click Sign In or Register.
- You will see an Activation Code on your screen.
- Keep this screen open. You need this code for the next step.
Activate Using Your Phone or Computer
- Open the browser on your phone or laptop.
- Go to the Sony LIV Activation Website sonyliv.com/device/activate.
- Log in with your registered Mobile Number or Email ID.
- Enter the OTP you receive to verify your Account.
- Type the Activation Code shown on your TV into the input box.
- Click Activate Device.
Your TV screen will refresh automatically. You now have access to the full Content Library.
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Troubleshoot Common Issues
If the Activation Code does not work, try these steps to fix the connection.
Refresh the Code
Codes expire after a few minutes. If you take too long, the Server rejects the input. Exit the sign in screen on your TV and open it again to generate a new Code.
Check Your Internet
A weak Network Connection prevents the Device from communicating with the Sony LIV Server. Restart your Router if the app hangs on the login screen. Ensure your TV and phone use the same Wi-Fi network during setup.
Update the App
Older versions of the Application contain bugs that break the Authentication process. Go to your App Store or Play Store. Check for updates. Install the latest Firmware for your Smart TV to ensure compatibility.
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Manage Your Subscription
You can use one Account on multiple devices. However, the number of Simultaneous Streams depends on your Subscription Plan.
View Active Devices
- Go to Settings in your Sony LIV App.
- Select Device Management.
- You can see all Hardware linked to your Profile.
- Remove old devices to make room for new ones.
Premium Content Access
Once you enter the Code, your Subscription Status syncs instantly. You can watch Live Sports, Original Series, and Movies in High Definition. If you see a lock icon on Premium Content after activating, log out and log back in to refresh your User Token.
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Quick Tips for Success
- Use a QR Code Scanner on your phone if your TV displays a QR Code instead of text.
- Ensure you enter the Alphanumeric Characters exactly as they appear.
- Check your Subscription Validity in the Profile section before trying to activate.
- Clear the App Cache if the screen stays black after you enter the Code.
You now have the steps to set up your account. This process works for Android TV, Apple TV, Amazon Fire Stick, and Samsung Smart TVs.
Frequently Asked Questions
Where do I find my Activation Code?
Open the Sony LIV App on your Smart TV or Media Player. Click Sign In. The Code appears on your screen.
Why is my Code invalid?
Codes expire quickly. If you see an error, exit the Sign In screen and reopen it. This generates a new Alphanumeric Code.
How many devices can I use?
Your Subscription Plan determines this. Most Premium Plans allow you to register multiple Devices. However, you can only stream on a limited number of Screens at the same time.
Does this work on Mobile?
You do not need a Code for the Mobile App. Just log in with your Mobile Number and enter the OTP.
Can I use Sony LIV on my Computer?
Yes. Go to the Sony LIV Website. Log in with your Account Credentials. You do not need to enter an Activation Code for Browsers.
What if I do not receive an OTP?
Check your Network Signal. Ensure you enter the correct Mobile Number linked to your Subscription. Wait sixty seconds and click Resend OTP.
Why is my Premium Content locked?
Verify your Subscription Status in the Profile section. If your Plan is active, log out of the App and log back in to refresh your User Token.
Do I need Internet to activate?
Yes. Both your Smart TV and your Phone or Laptop must have an active Data Connection. Connect both to the same Wi-Fi for the best results.
Can I remove a device?
Go to Settings in the App. Select Device Management. Click Remove or Sign Out on the Hardware you no longer use.
Does the Code cost money?
No. The Activation Code is a free Security Feature. You only pay for the Subscription Plan itself.
